Accreditation and Licensing

Our laboratory is dedicated to provide accurate, timely and appropriate clinical and environmental testing services to our clients.

Our Quality Management System involves regular and rigorous quality control and quality assurance policies and procedures. This includes monitoring of our organizational structure, resources and processes to ensure we meet and exceed our statutory and regulatory requirements.

The clinical testing areas maintain accreditation for specific tests by the Accreditation Canada Diagnostics (ACD) by meeting the requirements of ISO 15189 and are licensed by the Ministry of Health (MOH).

Drinking water testing areas are licensed by the Ministry of the Environment, Conservation and Parks (MECP). Specific drinking water tests are accredited by the Canadian Association for Laboratory Accreditation Inc. (CALA) to ISO 17025. For a list of accredited tests, refer to the laboratories scope of accreditation on Accreditation Canada Diagnostics website and CALA website.

ACD maintains a list of MOH-licensed laboratories. All PHO’s laboratory examinations listed on the MOH laboratory licence are accredited, with the exception of COVID-19 (SARS-CoV-2) Variant of Concern Genomics WGS (U986). For any examinations sent to a reference laboratory for further testing, refer specifically to the facility for their accreditation status. For accreditation information on our laboratories, visit the Accreditation Canada Diagnostics website and search for PHO's legal name: Ontario Agency for Health Protection and Promotion.

Additional reference information:

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Contact Laboratory Customer Service

Laboratory Services

customerservicecentre@oahpp.ca

Updated 22 Feb 2024